Bob Mills Furniture - VERY unprofessional
Terrible service. Bought a sofa and a love seat 11 days ago.
Delivery date was set for today. NOBODY contacted me or my husband about the delivery time. Yesterday when I called Jason who sold us the set, he said he would check the delivery tomorrow. So I am calling this morning, and they say, "We oversold this set, we don't have them anymore.
Are you going to come to choose something else?" Hmmmm.. NO. I want my money back. Then, they tell me they called and texted to let us know.
Well, I had 0 missed calls and texts from them. And in the end the manager hangs up on me. Not using your business anymore.
There is a lot of choices in San Antonio. VERY unprofessional.
Reason of review: Poor customer service.
Monetary Loss: $800.
Preferred solution: Full refund.
Location: 12621 W Interstate 10, San Antonio, TX 78230, USA
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