We are disappointed in the quialty and service and the run around we have got from Bob Mills people. I would try a differant store if you need anything.
The arms on the recliner flattened out. A company named saw came out, they cut slits on the inside of the arms took stuffing out of an old coushion
To fill the arms, they could not fix the lining they cut then the stuffing started to fall out on the carpet. Again a man came out, they the zippers open and the stiffing could come out. They did not need to cut the lining
To fix it they could take the arms off and replace the lining.
Then I got an email that said the problem had been resolved Lining still cut
Product or Service Mentioned: Bob Mills Furniture Recliner Repair.
Reason of review: Poor customer service.
I didn't like: I did not like.