Not resolved

I went into the Bob Mills store here in Lubbock and was shocked by the sales person's attitude. He was surly.

I told him this was my first time in the store and wanted to look around. He was mad that I wasn't looking at what he wanted to sell me. I explained that I didn't need high dollar furniture at this time and it really upset him and he didn't bother to hide his hostility. He offered to sell me a set and at the end of the year when I was planning to buy a house I could sell it for half price and at least get some of my money back.

I guess the get paid on commission by the way he was pushing the sales. He wasn't bothering to listen to what I was telling him.

My son jumped in and was getting perturbed by him. I don't plan on going back into that place ever again and especially after reading the other reviews.

Product or Service Mentioned: Bob Mills Furniture Sales Representative.

Reason of review: Poor customer service.

Preferred solution: Don't pay on commission and hire people who look to future sales even if the one today is lost..

Company wrote 0 public responses to the review from Sep 19, 2016.
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