bob mills mills bob furniture store service customer delivery warranty money
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WORST PURCHASE EVER, EVEN WORSE CUSTOMER SERVICE - Bob Mills Furniture review
WORST PURCHASE EVER, EVEN WORSE CUSTOMER SERVICE - Bob Mills Furniture review
WORST PURCHASE EVER, EVEN WORSE CUSTOMER SERVICE - Bob Mills Furniture review
WORST PURCHASE EVER, EVEN WORSE CUSTOMER SERVICE - Bob Mills Furniture review
WORST PURCHASE EVER, EVEN WORSE CUSTOMER SERVICE - Bob Mills Furniture review
WORST PURCHASE EVER, EVEN WORSE CUSTOMER SERVICE - Bob Mills Furniture review
This has been the worst purchase of my life!! I'm going to JAG on Ft. Hood next week to have this company blacklisted for our soldiers so they can be aware of what to expect. It has been months and I still do not have undamaged furniture! They have been to my home 4...
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1 comment
Anonymous
#1636811

The delivery drivers REEKED of weed when they delivered my bed, too!

Featured
Review
#1443403 Review #1443403 is a subjective opinion of poster.
Product
Bob Mills Furniture Furniture Set
Reason of review
Bad quality
Loss
$4000
Preferred solution
Price reduction

Never buy there! | Bob Mills Furniture review from Edmond, Oklahoma

Bought a $4,000 mattress and was delivered one made in China that is twice as soft as the one I picked at the store.
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#1756090 Review #1756090 is a subjective opinion of poster.
Product
Bob Mills Furniture Furniture Set
1.0
Details
So i was gonna leave a review on your Facebook page but, I understand why people aren't allowed to post on your Facebook page i personally wouldn't allow people to post on mine either especialy if i was aware of the *** warranty department you have to deal with when...
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Review
#1680017 Review #1680017 is a subjective opinion of poster.
Product
Bob Mills Furniture Sofa Warranty
Pros
  • Customer service
  • Friendly sales staff
Cons
  • Guarantee on products
  • Service after the sale
  • Warranty service
Reason of review
Warranty issue
Preferred solution
I would like you to fix the problem with my couch if your not able to do so let me swap my couch out i want you to make the situation right your technician with the warranty people is the one that said it was a design flaw thats not a normal wear and tear
Tags
  • Poor Quality And Customer Care
  • Stay Away From Bob Mills Furnitur
  • Bob Mills Oklahoma City

Couch | Bob Mills Furniture review from Oklahoma City Southwest, Oklahoma

1.0
Details
i understand why people aren't allowed to post on your Facebook page i wouldn't allow people to post on mine if i was aware of the *** warranty department you have to deal with when you go through bob mills. i am steaming to stay the least and will NOT do business with bob mills because of the warranty company associated with them. they are so full of crap and go out of there way not to have to fix the problem if the tech says its a design flaw that right there is not in way that could be normal wear and tear so pissed off right now and i would rather spend thousands with another company. Than ever spend another penny with bob mills! sincerely pissed off customer
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Review
#1679992 Review #1679992 is a subjective opinion of poster.
Product
Bob Mills Furniture Warranty
Pros
  • Customer service
  • Friendly sales staff
Cons
  • Warranty
Reason of review
Warranty issue
Tags
  • Stay Away From Bob Mills Furnitur
1.8
Details
Horribly constructed furniture and No resolution from customer support - Bob Mills Furniture review
Horribly constructed furniture and No resolution from customer support - Bob Mills Furniture review
Horribly constructed furniture and No resolution from customer support - Bob Mills Furniture review
We purchased a living room set with a couch, loveseat and three tables. Within first month we noticed the seam on a couch cushion hand completely come apart. A few months later, a leg on the couch detached when sliding the couch to clean underneath. I reattached the...
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Review
#1651236 Review #1651236 is a subjective opinion of poster.
Product
Bob Mills Furniture Sofa
Pros
  • Friendly sales staff
Cons
  • Quality of furniture
Reason of review
Bad quality
Loss
$2500
Preferred solution
Let the company propose a solution
Tags
  • Bobmills OKC
  • Poor Quality And Customer Care
  • Avoid Bob Mills Furniture
  • Stay Away From Bob Mills Furnitur
  • Bob Mills Furniture Bad Quality
  • Bob Mills Temple
  • Bob Mills Central Texas
DO NOT BUY FOR BOB MILLS They lie about the warranties my couch has peeling and it has only been sat on 2 times in 2 years. I bought the 5 year warranty I dont have kids so so wear and tear I noticed where its peeling it had been patched before and they will not honor...
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1 comment
Anonymous
#1791760

Still nothing done about it and it's getting worse and the couch still gets no use on it. The couch is defective the making chair is sat on every day and there is nothing wrong with it.

Review
#1599795 Review #1599795 is a subjective opinion of poster.
Product
Bob Mills Furniture Furniture Warranty
Cons
  • Salesman lied about warranty to get the sale
Reason of review
Damaged or defective
Preferred solution
I just want it fixed
Tags
  • customer service person
  • Bobmills OKC
  • Service And Warranty Suck
I purchased my mattress at Bob Mills in Texas and paid $7,500.00. I had my mattress for 1 1/2 years. After I slept on it I called my sales person and complained to him about my mattress several times. I had such severe back and hip pain. I was sleeping on my couch for...
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Review
#1592486 Review #1592486 is a subjective opinion of poster.
Cons
  • Warranty
Reason of review
Warranty issue
Loss
$7500
Preferred solution
Full refund

False advertisement | Bob Mills Furniture review from Amarillo, Texas

1.2
Details
Bob Mills on his commercials indicate that their are no shoppers stalkers at Bob Mills Furniture! So what do you call an employee that meets you at the door and follow you throughout the store as you attempt to look. You can’t talk to your wife without being interrupted. I call that a shopper stalker. Next problem the two (2) beds we purchased from Bob Mills came with a 25 year warranty, but since Bob Mills no longer sell that product, we had to go to the manufacturer and they won’t stand behind their products and now we paid over $3000.00 for beds that we can’t sleep in. I’m going on two years sleeping in a recliner.
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Review
#1585279 Review #1585279 is a subjective opinion of poster.
Reason of review
Warranty issue
Loss
$3000
Preferred solution
Let the company propose a solution

Shopper stalkers | Bob Mills Furniture review from Oklahoma City Southwest, Oklahoma

Your commercials say NO shopper stalkers. You lied. They hit us before we could get 6 feet into the store. We finally had to ask to be left alone so we could discuss anything. And your Dr Angie was a joke. We decided to go elsewhere.
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Review
#1577994 Review #1577994 is a subjective opinion of poster.
Service
Bob Mills Furniture Customer Care
Cons
  • How i was treated there
  • Lack of clear communication
Reason of review
Shopping experience was terribly uncomfortable
Preferred solution
I don’t need a solution. I just thought you should be aware
Tags
  • Bobmills OKC

Bait and switch almost | Bob Mills Furniture review from Bulverde, Texas

2.0
Details
Wasted over 1.5 hrs. trying to buy a England sofa and chair. When we requested pricing for a different, but pretty much the same quality covering, they hit us with an price increase of over $400 on a $599 chair and $700 on an $1199 couch. Absolutely ludicrous increase for what we wanted. Will never even set foot inside their store again.
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Review
#1574451 Review #1574451 is a subjective opinion of poster.
Product
Bob Mills Furniture Furniture Set
Reason of review
Pricing issue

Contact Bob Mills Furniture Customer Service

Website:
Mailing Address:
6000 Spur 327
Lubbock, Texas 79424
United States
Phone:
(806) 771-6300
All Bob Mills Furniture Contacts

Bob Mills Furniture Products and Services Reviews

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Horrible | Bob Mills Furniture review from Temple, Texas

1.0
Details
We purchased a $5000.00 mattress from Bob Mills in Temple. We were told we could sleep on it for 90 days, and if not satisfied we could return it. Well turns out, in order to be able to return it, you have to purchase a $299.00 mattress cover. The cover is very slippery, horrible. Turns out, in order to return it under any circumstances, we have to pay $500.00 and would also be out the $299.00 for the mattress cover. If you have kids who sleep in your bed, maybe it is alright, keeps liquids from staining your mattress. But it is not a comfortable thing to sleep on. I would never recommend Bob Mills to anyone. They do NOT stand by their words. Horrible experience.
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Review
#1547125 Review #1547125 is a subjective opinion of poster.
Product
Bob Mills Furniture Warranty
Reason of review
Return, Exchange or Cancellation Policy
Loss
$5800
Preferred solution
Price reduction