filters
State:
Show
City:
Show
Product:
Show
We purchased a bedroom suite for a spare bedroom. Paid cash for it! Bought it the middle of September. It would be 3-4 weeks before everything was in. After we had to call several times to check on the missing pieces they said they could deliver the Friday of...
Read more
Company wrote 0 private or public responses to the review from Dec 08.
1.1
#1418836
Sean and Jimmy were helpful and courteous -truck 27- they were a winner in all aspects of the delivery. They delivered a chair and an ottoman on Tuesday, November 20, 2018 and moved a chair for us to the upstairs. They went out of their way to be helpful and they were...
Read more
Company wrote 0 private or public responses to the review from Nov 20.
Show

Bob Mills Furniture - Terrible management and customer service

They dont want to honor their care/warranty claims. When you call, no one is ever available to speak with you and they NEVER return any calls
Company wrote 0 public responses to the review from Oct 09.
1.3
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1377607
Went in to get living room and bedroom furniture for our 4 and 6 year old girls. Saleslady wonderful found what we liked and put money down to hold it we asked can they deliver Saturday was told no problem. Our new house closed we went to pay and have it delivered and...
Read more
Company wrote 0 private or public responses to the review from Sep 14.
#1355927
Show

Bob Mills Furniture - *** poor customer service

*** poor costumer service there customer service sucks there big time
Company wrote 0 public responses to the review from Sep 12.
1.3
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1353702
Show

Bob Mills Furniture - Terrible quality of material on livingroom sets

Bob Mills Furniture - Terrible quality of material on livingroom sets
Bob Mills Furniture - Terrible quality of material on livingroom sets
We purchased a living room set that started to bubble up on the headrest on both the sofa and the lovedseat, then they started pealing. I have talked to the Lubbock Tx. store and the headquarters in OKC no Luck!!!
Company wrote 0 private or public responses to the review from Sep 10.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1352033
I bought 4 thousad dollar living room set. I called them yo fix ot they vame put agter 5 months and said they fixed had to call again and agsin they never fixed it i called and paid for better cushions. The guy came out put in more exspensive cushions i paid for bit he...
Read more
Company wrote 0 public responses to the review from Sep 08.
1.3
#1350344
I WAS A SALESMAN AT OKC STORE WHEN THEY JUST STARTED COMISSION FREE BS. THE PROBLEM, THE SALESPERSON STILL HAS TO MAKE HIS QUOTA, OR HE/SHE GETS FIRED, AND BONUSES ARE HARDER TO GET , HE RAISES BAR , MAKING SALESPERSON DESPERATE AS HE/ SHE TRIES TO MAKE THE NUMBERS, OR...
Read more
Company wrote 0 public responses to the review from Aug 13.
Anonymous
Anonymous

How long ago did you work there?

#1328679
Bob Mills Furniture - Poor quality sectional alikened to cheap pressboard assembly
Bought a sectional in November ‘17 and already had replaced the right end recliner as it would not attach to the rest of the couch properly. Over the following months, the recliner started creeking, not closing all the way and began to appear lopsided. Sent an email...
Read more
Company wrote 0 public responses to the review from Aug 08.
2.3
#1324814

Contact Bob Mills Furniture

Mailing Address:
Bob Mills Furniture
6000 Spur 327
Lubbock, Texas 79424
United States
Phone:
(806) 771-6300
More
Store associate did not give enough information about how to pick up “free” tv and delivery men were unaffective, did not know what they were doing. Panel has fallen out of the back of entertainment center. I am not a happy camper.
Read more
Company wrote 0 private or public responses to the review from Aug 06.
Anonymous
Anonymous

They never did probably because the cashier was not trained properly. I use to work there. It’s gone to *** since I left haha. Sorry for your unfortunate experience. There are...

2.4
#1322330