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2.7

I purchased a king size mattress and box springs set and after 5 years I noticed there was a dip in the mattress of my bed so I called bob mills and they told me they would warrant it but I had to have somebody come to my house and take pictures and measure the dept of the dip in the mattress and it would cost $35 or I could do it myself. I thought how sorry of them after I paid $3000 for the mattress and box springs.

Now I am looking to replace both the mattress and box springs after 3 more years. I got no help from bob mills and I will not go back.

Reason of review: Damaged or defective.

Monetary Loss: $3000.

Preferred solution: Full refund.

Bob Mills Furniture Cons: Service after the sale.

Location: 6050 I-40 Frontage Rd, Amarillo, TX 79106, USA

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Guest

Could have scored may points with a No Charge Inspection. Poor business decision on City Mattress's part!

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