3600 W Reno Ave, Oklahoma City, OK 73107
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DO NOT BUY FOR BOB MILLS

They lie about the warranties my couch has peeling and it has only been sat on 2 times in 2 years. I bought the 5 year warranty I dont have kids so so wear and tear I noticed where its peeling it had been patched before and they will not honor the warranty nor try to make it right.

All I wanted was for the peeling part that had been patched before to be repaired. I bought from bob mills before years ago and go messed over but I thought well time and changed and maybe that had to so I thought I would try them again but I was wrong they are still the same lying business. I will never ever buy from them again and I will do everything in my power to make sure I let everyone know what lairs they are.

This furniture store is the worst for customer satisfaction and for the money I spent you would think they would have at least offered to fix my couch. I spent over $5,000 that day.

Product or Service Mentioned: Bob Mills Furniture Furniture Warranty.

Reason of review: Damaged or defective.

Preferred solution: I just want it fixed.

Bob Mills Furniture Cons: Salesman lied about warranty to get the sale.

  • customer service person
  • Bobmills OKC
  • Service And Warranty Suck
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Anonymous
#1791760

Still nothing done about it and it's getting worse and the couch still gets no use on it. The couch is defective the making chair is sat on every day and there is nothing wrong with it.

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