Bob Mills Furniture - GlideAway Bed
Very high dollar piece of junk. One of the mattresses leans to the outside badly.
They are starting to squeak. The warranty is not through Bob Mills the warranty is through the manufacturer. Didn't buy it from the manufacturer bought it from BM. The customer service is lacking.
To return it there is a 10% (TEN PERCENT) restock fee. Which is ok but you can't get your money back. You can only get your money back in BEDDING ONLY. Please be very careful purchasing one of these moving beds.
Very disappointed in the customer service from Bob Mills. Guess we'll have to take bed and pillow inventory to swap this thing out.
Reason of review: Poor customer service.
Monetary Loss: $13000.
Preferred solution: Full refund.
Bob Mills Furniture Cons: Warranty service, Warranty service lack of return policy customer solution.
Location: 3600 W Reno Ave, Oklahoma City, OK 73107, USA
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