Went in to get living room and bedroom furniture for our 4 and 6 year old girls.
Saleslady wonderful found what we liked and put money down to hold it we asked can they deliver Saturday was told no problem.
Our new house closed we went to pay and have it delivered and get told they only Deliver on Thursday's..................we complained store manager calls and says only Thursday.......we cancel.
Low and behold Corp calls and ask why we canceled explained they Store Manager calls and says there is a change in policy and they can deliver everything............
Delivery calls the week to be delivered and states they can't deliver all of it living room furniture was floor models so they can't deliver...............canceled again.
Store Manager calls again states he has everything we bought on the truck ready to go............
This entire time we kept having to correct the house number and kept getting told it is changed.
Truck pulls up on delivery day go out guess what they had the wrong house.
Check our list what we bought, not everything is on the truck canceled for the 3rd and final time.............delivery guy states almost half the truck is that way people not accepting because they didn't have it all to deliver.
I have been on Bob Mills Furniture website and did a complaint guess they just have too many customers to worry about our little $3000 sale.
Right Hand doesn't know what the Left is doing from the get go with them.
Never again will we try Bob Mills Furniture.
Reason of review: Problem with delivery.
Preferred solution: Deliver product or service ordered.