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Purchased a $7000 mattress with mood base which was another $1000. Told we had 90 nights to try it out. The bed left my husband and I with severe neck and back pain. Long story short: They offer a 90% return policy. In other words, you can exchange the mattress for a...
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1.6
Product
#1124776
I purchased a king size mattress and box springs set and after 5 years I noticed there was a dip in the mattress of my bed so I called bob mills and they told me they would warrant it but I had to have somebody come to my house and take pictures and measure the dept of...
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2.7
I didn't like
  • Service after the sale
#1124583
Very unsatisfied with the couches we got from Bob Mills. From the second week they started falling apart. Staples were coming out the recliners were getting jammed. When we called to get them fixed they took over a month to fix them. And when they finally got fixed...
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1.0
#1121452

Bob Mills Furniture - I bought crap furniture

Bob Mills Furniture
#1122647
2.1
Details
Just sitting here watching my living room furniture fall to ground and how my warranty I purchased was money I wasted.If bob mills had a real warranty they honored or replaced their crap furniture they would be out of business.
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Bob Mills Furniture - Horrible experience

Bob Mills Furniture
#1116884
1.0
Details
We bought 2 sofas and on one there was a flaw in the fabric. All they want to do is repair it when I feel they should replace it because of possible fabric differences. In short they do not want to help the customer. I will never shop there again the customer service has been so disappointing. Would not recommend anyone to shop in the Oklahoma City store.
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Bob Mills Furniture - Living room set I purchased is falling apart.

Bob Mills Furniture
#1108850
2.9
Details
I purchased living set and after three years is peeling and screws and bolts are coming loose falling on the floor.I purchased a five year extented warranty and when damage was at minimal they said there was too much damage to cover the warranty.For what I paid it should have lasted past the warranty.
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Bob Mills Furniture - Simple Review #1489189052
Bob Mills Furniture - Simple Review #1489189052
1/2

Bob Mills Furniture Recliner Warranty Review

Bob Mills Furniture
#1019379
2.5
Details
Product warranty is a scam and waste of money!
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Delivery Service
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The shopping and deal was good. When it came time for delivery, I told them when we bought it that we would not be at our new house until the afternoon and they said that was fine. I get an automated call saying the delivery would be between 10 & 12. I called the store...
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3.8
#1121380
I purchased extented warranty and I submitted photos when there was minimal damage.They said there was too much damage to cover it.Since then screws and springs have been falling out on the floor.I have tightened screws on all the pieces several times myself.The pieces...
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this is pathetic you sign up for the credit and on the acceptance credit line my husband and i got approved for , well we both went in and tried to get a bed ,well i got approved for 850 and my husband got 2000 the bed is 2399 well i asked a person working there a few...
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1.0
I didn't like
  • Cheat its consumer
  • How i was treated there
#1104393
I bought a bedroom furniture set there for around $2400! Total waste of money- it is the most cheaply made furniture I have ever come across! After only a few days the entire bed broke while my 8 year old 80 lb child was sitting on it! You have to go through a whole...
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1.0
Product
#1090950
Bob Mills Furniture in Temple, TX really dropped the ball with me. The only good experience I had was when I walked into the store; readily and kindly approached by a young salesman. I purposely went to Bob Mills Furniture store in search of getting a sleep test done...
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What a freaking nightmare! We were lied to, accused of having product they had picked up and taken back to the store to the point that they sent someone out to check to make sure we didn't have the bed they said we had, we were over charged and we had to prove they...
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1.2
I liked
  • Warranty service
  • Sales rep
I didn't like
  • Being lied to
  • Cheat its consumer
  • Not honest about sale
#1055572

Contact Bob Mills Furniture

Mailing Address:
Bob Mills Furniture
6000 Spur 327
Lubbock, TX 79424
Phone:
(806) 771-6300
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First salesman I dealt with was rude and hostile. I requested another salesperson and the man yanked his business card out of my 13 year old Childs hand that it left a paper cut. That should have been a sign for the *** poor service. Purchased the furniture on a...
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#1053921