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We bought a supposed leather sectional from the OKC location. Immediately started having issues with it cracking. We actually spent additional money to upgrade to what we thought was top of the line material. I have called repeatedly and always told I have to pay for...
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1.0
#1148385
Bob Mills Furniture - Bait n switch! False advertising
Bob Mills Furniture - Bait n switch! False advertising
Totally dissatisfied with the lies , false advertising and bait n switch tactics of Bob Mills! Spent half a day visiting with there sales guy selecting over $3400 worth of merchandise being led to believe we would get a $499 value tv thrown in with the deal. SALES...
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1.0
#1145169
Purchased a $7000 mattress with mood base which was another $1000. Told we had 90 nights to try it out. The bed left my husband and I with severe neck and back pain. Long story short: They offer a 90% return policy. In other words, you can exchange the mattress for a...
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1.6
Product
#1124776

Bob Mills Furniture - I bought crap furniture

Bob Mills Furniture
#1122647
2.1
Details
Just sitting here watching my living room furniture fall to ground and how my warranty I purchased was money I wasted.If bob mills had a real warranty they honored or replaced their crap furniture they would be out of business.
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Bob Mills Furniture - Horrible experience

Bob Mills Furniture
#1116884
1.0
Details
We bought 2 sofas and on one there was a flaw in the fabric. All they want to do is repair it when I feel they should replace it because of possible fabric differences. In short they do not want to help the customer. I will never shop there again the customer service has been so disappointing. Would not recommend anyone to shop in the Oklahoma City store.
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Bob Mills Furniture - Living room set I purchased is falling apart.

Bob Mills Furniture
#1108850
2.9
Details
I purchased living set and after three years is peeling and screws and bolts are coming loose falling on the floor.I purchased a five year extented warranty and when damage was at minimal they said there was too much damage to cover the warranty.For what I paid it should have lasted past the warranty.
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Bob Mills Furniture - Simple Review #1489189052
Bob Mills Furniture - Simple Review #1489189052
1/2

Bob Mills Furniture Recliner Warranty Review

Bob Mills Furniture
#1019379
2.5
Details
Product warranty is a scam and waste of money!
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Advertised vs Delivered
Customer service
Delivery Service
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I purchased a king size mattress and box springs set and after 5 years I noticed there was a dip in the mattress of my bed so I called bob mills and they told me they would warrant it but I had to have somebody come to my house and take pictures and measure the dept of...
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2.7
I didn't like
  • Service after the sale
#1124583
Very unsatisfied with the couches we got from Bob Mills. From the second week they started falling apart. Staples were coming out the recliners were getting jammed. When we called to get them fixed they took over a month to fix them. And when they finally got fixed...
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1.0
#1121452
The shopping and deal was good. When it came time for delivery, I told them when we bought it that we would not be at our new house until the afternoon and they said that was fine. I get an automated call saying the delivery would be between 10 & 12. I called the store...
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3.8
#1121380
I purchased extented warranty and I submitted photos when there was minimal damage.They said there was too much damage to cover it.Since then screws and springs have been falling out on the floor.I have tightened screws on all the pieces several times myself.The pieces...
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this is pathetic you sign up for the credit and on the acceptance credit line my husband and i got approved for , well we both went in and tried to get a bed ,well i got approved for 850 and my husband got 2000 the bed is 2399 well i asked a person working there a few...
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1.0
I didn't like
  • How i was treated there
  • Cheat its consumer
#1104393
I bought a bedroom furniture set there for around $2400! Total waste of money- it is the most cheaply made furniture I have ever come across! After only a few days the entire bed broke while my 8 year old 80 lb child was sitting on it! You have to go through a whole...
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1.0
Product
#1090950

Contact Bob Mills Furniture

Mailing Address:
Bob Mills Furniture
6000 Spur 327
Lubbock, TX 79424
Phone:
(806) 771-6300
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Bob Mills Furniture in Temple, TX really dropped the ball with me. The only good experience I had was when I walked into the store; readily and kindly approached by a young salesman. I purposely went to Bob Mills Furniture store in search of getting a sleep test done...
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